Articles

 How can i change the credentials of the backup account under shich the agent is installed?

Version 4 and newer Windows agents (Agent build 12.0.1078 or newer) In Backup management...

 How to uninstall Acronis Backup Agent ?

On a Windows machine use Add or Remove Programs in Control Panel. For Agent for Linux, run...

 I have installed the agent from an .msi file instead of the GUI-based setup program. How I Specify the backup account for it?

Please see https://kb.acronis.com/content/55244

 Is Windows 7, Home version Supported?

Windows 7, Home version is unsupported both by Acronis Backup Cloud and Acronis Backup Advanced.

 When installing the agent, should i create a new Windows user account?

In most cases, keep the default option of creating a new account. You only need to specify an...